Privacy Policy
Last updated : 29/11/2025
Website : www.skyvelin.com
1. Introduction
Welcome to Skyvelin. Your privacy is extremely important to us. This Privacy Policy explains how Skyvelin (“we”, “us”, “our”) collects, uses, shares, stores and protects your personal information when you access or use our website and related services.
This Policy applies to information collected online via our Website. It does not apply to information collected offline or through channels other than the Website unless explicitly stated.
By using or accessing our Website, you consent to the practices described in this Privacy Policy and agree to its terms.
2. Scope & Application
- This policy applies to visitors, users, customers and any individuals ("you", “your”) who access or interact with our Website or use our products/services.
- This policy covers the collection, processing, storage and disclosure of your “personal data” as well as any “sensitive personal data or information” insofar as applicable under Indian law.
- We process personal data when you register, place orders, sign up for newsletters, contact us, browse or otherwise use the Website.
3. Definitions
- Personal Data / Personal Information: Information relating to an identified or identifiable individual which you provide or we collect (e.g., name, email, address, phone number).
- Sensitive Personal Data or Information (SPDI): Under Indian law these may include passwords, financial information, health information, biometric data, sexual orientation, etc.
- Processing: Any operation or set of operations performed on personal data, whether or not by automated means (collection, recording, organization, storage, adaptation, retrieval, use, disclosure, erasure).
- Data Principal: The individual (you) to whom the personal data pertains.
- Data Fiduciary: The entity (us) which determines the purpose and means of processing of personal data.
4. Information We Collect
We collect various types of information in order to provide our services, comply with legal obligations and improve our Website. These include:
4.1 Information you provide directly
- Name, email address, telephone/mobile number, postal address (billing/shipping) when you create an account, place an order or contact us.
- Payment details (processed via secure third-party providers) necessary for purchase.
- Any messages or attachments you send via contact/feedback forms.
- Newsletter or promotional subscriptions (if you opt-in).
4.2 Information collected automatically
- Log files: when you visit our Website, our servers may log your IP address, browser type, ISP, date & time stamp, pages/links you visited, number of clicks, referring/exit pages. (This helps with analytics, trend tracking, site administration)
- Cookies and similar technologies: we may use cookies, web beacons, tracking technologies to store your preferences, to personalise content, and to recognise your device/browser when you return.
4.3 Information from third-parties / publicly available sources
- We may receive information from our payment service providers, shipping/courier partners, or analytics providers.
- We may combine data we collect from you with other information to enhance the services.
5. Purpose of Collection & Use of Data
We use your information for the following purposes:
- To provide, operate and maintain the Website and our services (e.g., processing orders, managing accounts, deliver products).
- To improve, personalise and expand our Website: understand how you use it, gather analytics, monitor usage trends.
- To communicate with you: respond to your queries, send you service, transactional or promotional messages (if you opt-in).
- For marketing and promotional purposes: send you offers, updates, newsletters. You may opt-out at any time.
- To detect, prevent and address fraud, misuse or security issues.
- To comply with legal obligations, resolve disputes, enforce our terms of use or protect our rights.
6. Legal Basis & Consent
- By using our Website and providing your information, you explicitly consent to the processing of your Personal Data by us for the purposes described.
- Wherever required under Indian law, we will seek your consent separately (for example for marketing communications, cookies, sensitive data processing).
- You have the right to withdraw your consent at any time (subject to legal and contractual limitations).
- We will process your data only for the purpose for which consent was given or a lawful basis exists (e.g., compliance with legal obligations, contract performance).
7. Sharing, Disclosure & Transfer of Data
- We may share your information with third-party service providers (payment gateways, delivery/courier partners, analytics providers) to the extent required to fulfil services.
- We will ensure that any third-party recipient is bound by confidentiality and data protection obligations.
- We do not sell your personal data to third parties.
- If required by law (court order, regulatory body), we may disclose your data.
- Cross-border transfers: If, in the course of business, your data is transferred outside India, we will ensure appropriate safeguards are in place, in accordance with applicable laws. Under the DPDP Act, certain transfers are subject to regulatory conditions.
8. Data Retention & Deletion
- We retain your personal data only as long as necessary for the purposes laid out in this Privacy Policy, or as required by law or our internal policies (e.g., to comply with tax or regulatory obligations).
- Once the retention period expires, your data will be anonymised or securely destroyed.
- If you request deletion and no legal/contractual obligation requires us to retain it, we will comply within a reasonable timeframe.
9. Cookies, Tracking & Similar Technologies
- We use cookies and tracking technologies to enhance user experience, personalise content, remember your preferences, monitor usage patterns.
- You can choose to disable or delete cookies via your browser settings. However, disabling cookies may affect your ability to use certain features of the Website.
- We may also use web beacons, scripts and other tracking technologies for analytics and marketing.
10. Security Measures
- We implement “reasonable security practices and procedures” as required under the SPDI Rules and Indian law, to protect your personal data from unauthorised access, disclosure, alteration or destruction.
- We employ encryption, access controls, secure servers, regular security reviews and audits.
- However, please note that no data transmission over the Internet or storage system can be guaranteed to be 100% secure. We cannot guarantee absolute security.
11. Children’s Privacy
- Our Website is not intended for children under the age of 22.
- We do not knowingly collect personal data from children under 22. If we become aware that we have collected such data without parental/guardian consent, we will take steps to delete the data promptly.
- Our website, products, and content are not suitable for minors or anyone below 22 years of age. By accessing or using this website, you confirm that you are 22 years of age or older
- Skyvelin sells adults massager, dildo, sex toys and intimate accessories you must explicitly state that your website is for adults only and not intended for minors.
13. Changes to this Privacy Policy
- We may update or amend this Privacy Policy from time to time to reflect changes in our business practices, applicable laws or regulatory requirements.
- We will notify you of significant changes by posting the updated policy on our Website and updating the “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the modified policy.
15. Links to Other Websites
- Our Website may contain links to external websites or third-party services which are not operated by us.
- We have no control over the content, privacy policies or practices of such third-party sites. We suggest you review their privacy policies before providing any personal data.
16. Applicable Law & Dispute Resolution
- This Privacy Policy and your use of the Website shall be governed by the laws of India.
- Any dispute arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in [Insert City & State], India.
17. Contact Information
If you have any questions, comments or requests in relation to this Privacy Policy or our data practices, you may contact us at:
Email : contact@skyvelin.com
Postal Address : Office No. 512, Signature Arcade, Opp. Shree Ram Temple, Nikol, Ahmedabad, Gujarat-382350.
Phone : +91 78618 55549
End of Privacy Policy